Services
Independent advisory across customer platforms, loyalty, CRM and AI.
Six focused practice areas, delivered as advisory engagements - discovery, strategy, AI guidance, governance and decision support across the customer technology stack.
Loyalty & CRM Strategy
Customer lifecycle design, loyalty propositions, CRM operating models, segmentation and engagement strategy.
Explore service →AI-enabled Personalization
Recommendation strategies, customer insights, decision support, next-best-action and analytics-driven personalization.
Explore service →Platform & Integration Advisory
Platform assessment, architecture, integrations, payments, POS and implementation planning.
Explore service →Product Discovery & Roadmap
Opportunity assessment, business cases, MVP definition, prioritization and delivery planning.
Explore service →Delivery Governance
Programme structure, stakeholder alignment, dependency management and risk reduction.
Explore service →Commercial Readiness
Positioning, proposition design, evidence gathering, pitch materials and execution planning.
Explore service →Contact
Discuss your opportunity.
Initial conversations are confidential and obligation-free. Share a short description of the challenge and we will take it from there.
Direct: contact@szaboadvisory.com